7 Must Have Features in your Freight Management Software

7 Must Have Features in your Freight Management Software

Sep 07

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Freight Management has become a very competitive business globally. Improved efficiency, cost management and complete customer satisfaction have become the three most important determining benchmarks for the success of businesses. Information Technology has given an altogether new dimension to the competition in freight management.

When there is a bandwagon effect in employing best possible technologies worldwide, Softlink has identified the 7 most important functions that your software must perform for your business. This will enable you select the right technology. They are as follows –

1.       Comprehensive Search:

Freight Management business involves a lot of nitty-gritty. Thus, you would need a lot of information on your fingertips. It would be possible only with a comprehensive search tool to source the desired details. Look for the system covering comprehensive data maintenance in the software which can easily run a search from keywords

2.      Real-Time Tracking of Shipment:

When shipment is the primary function of freight management, the standard of service is determined by the level of assurance of its safety and timely delivery.  It can be achieved with a flawless tracking system which would not only help the customers and partners but also can be used for internal purposes and total quality control.

3.      Shipment History:

In the Freight Management business, shipment is not a onetime service. Along with the freight management services, the organizations must also focus on data freight management to keep the records for future references. Look for this feature in your technical tools while looking for the technological solutions for your organization.

4.      Integrated with the Corporate Website:

Not only as a marketing support but integration of your software with your corporate website also helps in smoother maintenance and control. This feature is important for freight management businesses as their partners can avail information from a single URL i.e., your company’s website.

5.       View/Edit Bill of Lading Drafts:

Bill of Lading or BOL can be used as a receipt or title or even as a negotiable instrument. Hence, it is one of the most important documents for freight management companies. For quick reference, viewing and editing of BOL online gives an ease in operation which is another must in list of the requirements in your software.

6.      Bookings:

It goes without mentioning that your website and system will be incomplete if it cannot generate business entries. The easy to understand and operate online Bookings with safe payment gateways is the first thing you must consider while developing a system or purchasing it. Feature of Bookings should be so user friendly that it has to be understandable by the international audience if your business network is spread across the continents.

7.      Outstanding Payments:

Effective accounting tools like reminders and follow-ups for payments would ensure the financial health of your business. Message alerts and automated mail-back services can also help the customers with eliminating possible errors and delay in communication arising from human intervention.

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